All prices are in U.S. Dollars. Payment types are limited to those presented on the Check Out page. Credit cards accepted include VISA, MasterCard, Novus Cards (includes: Discover, Bravo and Private Issue), and American Express. For school districts, colleges and universities, and YMCAs purchase orders are accepted. Retail accounts (not consumers) may also pay by check or money order only please. A service fee of $35.00 will be charged for any check payment that must be reprocessed. If an account warrants placement with a collection agency, all charges resulting from collection are the responsibility of the customer.
Payment in full or a purchase order (P.O.'s apply to colleges, high schools and YMCAs only) must be received before an order goes into production. Special order charged to VISA, MasterCard, Novus Cards, or American Express will be billed at the time the order is placed. Orders for stock items will be charged at the time of shipment.
State, local and county sales tax is applicable on all orders, inclusive of freight where applicable unless you have furnished us with a valid sales tax exemption certificate
If the required payment is not received within 45 days from the date the order was placed, the order will be cancelled.
All orders shipped within the continental United States are sent FedEx Ground unless otherwise specified. Please note: Stock orders normally take 1-3 business days to leave our plant, but may take longer on items with high customer demand. Orders shipped to Hawaii or Alaska are sent FedEx 2 Day unless otherwise specified. Orders shipped to Puerto Rico or Canada are sent FedEx Economy unless otherwise specified. Orders shipped to all other international destinations are sent FedEx Priority. All product is shipped F.O.B. Reading, Pennsylvania. For international orders, duty and VAT may be applicable. Please check with your local authorities. Elite Sportswear, L.P. will not be responsible for any additional charges incurred. Special shipping arrangements can be made for faster shipping. However, these methods of shipping are considerably more expensive and are the responsibility of the customer (e.g. FedEx Priority, FedEx 2 Day, or FedEx Saver).
Stock and special orders that are placed at the same time do not get processed or shipped together, due to the additional lead time required for special order items. Therefore, it is necessary to include separate shipping and handling charges.
Before placing an order, please check your order carefully. Any changes or additions made after placing an order will be treated as a new order. Changes, additions or cancellations cannot be made to special orders already in production.
If you cannot find a style in our catalog that is uniquely you, create your own design by taking advantage of our custom design service.
Production times do not include FedEx delivery time.
We require a $150 Fee (billed to your credit card) for each custom design submitted. This is a package price and includes the cost portion of developing a sample of your custom design. This includes design charges for garment and embellishment creation, set-up charges, 3 revisions and costs to produce the finished garment. An additional fee of $100 will be required for each round of revisions to the sample exceeding the 3 included revisions. Revisions are defined as changes to the sample that do not require the development of a new base pattern. Changes that require a new base pattern are considered a new custom design and are subject to an additional $150 Fee. If a customer needs a custom matching warm-up, the fee required will be $75 to cover the women’s warm-up sample.
Leotard samples are produced in a size Adult Small.
We require a $250 Fee (billed to your credit card) for each custom design submitted. This is a package price and includes the cost portion of developing a sample of the custom design. This includes design charges for garment and embellishment creation, set-up charges, 3 revisions and costs to produce the finished garment. An additional fee of $100 will be required for each round of revisions to the sample exceeding the 3 included revisions. Revisions are defined as changes to the sample that do not require the development of a new base pattern. Changes that require a new base pattern are considered a new custom design and are subject to an additional $250 Fee. If a customer needs a custom matching men’s uniform and/or warm-up, the Fee required will be $75 to accompany the women’s sample.
Women’s uniform samples will be produced in a size Adult Small, the Men’s uniform samples will be a size Adult Small, unless you indicate otherwise.
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